TESTIMONIALS
TESTIMONIALS
Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Ryan T February 19, 2024
Great service! Will definitely use again.
Alexander M February 15, 2024
Juan Zelaya went above and beyond. I will only use him moving forward for any new opportunities in the future.
Cecile C December 13, 2023
Wonderful experience. Juan was extremely attentive and professional. We were able to close early, and the online document process was extremely user friendly. Easy to upload and sign documents needed to close the transaction.
Reply from Juan Zelaya: I'm very pleased to hear about your positive experience, Cecile! Your feedback is greatly appreciated. It's fantastic to know that you found the online document process user-friendly - we aim to make the process as smooth and efficient as possible. Thank you for trusting me with your mortgage needs. Please do not hesitate to reach out if you have any future questions or concerns. Best, Juan Zelaya, Primary Residential Mortgage, Inc.
Jem C November 14, 2023
Exceptional experience working with Juan and his team. He is honest, cordial, professional and works diligently to meet client's needs. It's a real pleasure working with someone with his caliber of skill and attention. I am very happy to continue to refer him.
Reply from Juan Zelaya: Thank you so much, Jem, for your exceptional review and for your kind words. I'm thrilled to know that you had such a positive experience with me and my team at Primary Residential Mortgage, Inc. Our goal is to provide professional and diligent service to meet our client's exact needs. Your satisfaction is our reward, and your referrals are the best compliment we could ask for. I'm looking forward to continuing to work with you in the future.
Mayrene V November 13, 2023
Very professional and easy to work with. Hi
Reply from Juan Zelaya: I sincerely appreciate your positive feedback, Mayrene. It was a pleasure to assist you with your mortgage needs at Primary Residential Mortgage, Inc. I'm glad you found the experience professional and easy. Please feel free to reach out if you need anything else in the future. Best wishes! - Juan Zelaya
Nydia Patricia R October 2, 2023
Juan made our home buying process smooth and enjoyable. I would recommend Juan because he was very transparent and knowledgeable from the beginning. Juan explained everything and guided us every step in our loan process. In addition, Juan went above and beyond for our family by checking the hometown heroes website everyday and was able to lock in down payment funds, this was invaluable for our family and we appreciate it immensely. Thank you again for providing excellent service.
Reply from Juan Zelaya: Thank you so much for your kind words, Nydia. I am thrilled to hear that your home buying experience was smooth and enjoyable. Transparency and knowledge sharing are crucial when navigating the loan process, so I'm glad I was able to guide you effectively. The fact that I could provide additional help through the Hometown Heroes website and secure down payment funds for your family is a testament to my commitment to go the extra mile for my clients. Your appreciation means a lot to me and reinforces my dedication to providing excellent service. Thank you for choosing Primary Residential Mortgage, Inc, and for your recommendation. Looking forward to assisting you again in the future.
Franklyn R September 29, 2023
Outstanding good moral character with unmatched knowledge in his field. Great communication skills with a gift to explain the intricate loan process. We're very thankful for Mr. Zelaya.
Reply from Juan Zelaya: I'm deeply appreciative of your kind words and 5-star review, Franklyn. It's my top priority to ensure each client understands the loan process and feels comfortable every step of the way. I'm thrilled to hear that my communication skills and industry knowledge were valuable to your experience with Primary Residential Mortgage, Inc. Thank you for entrusting me with your mortgage needs. I look forward to serving you again in the future.
Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have
said about working with us...
Ryan T February 19, 2024
Great service! Will definitely use again.
Alexander M February 15, 2024
Juan Zelaya went above and beyond. I will only use him moving forward for any new opportunities in the future.
Cecile C December 13, 2023
Wonderful experience. Juan was extremely attentive and professional. We were able to close early, and the online document process was extremely user friendly. Easy to upload and sign documents needed to close the transaction.
Reply from Juan Zelaya: I'm very pleased to hear about your positive experience, Cecile! Your feedback is greatly appreciated. It's fantastic to know that you found the online document process user-friendly - we aim to make the process as smooth and efficient as possible. Thank you for trusting me with your mortgage needs. Please do not hesitate to reach out if you have any future questions or concerns. Best, Juan Zelaya, Primary Residential Mortgage, Inc.
Jem C November 14, 2023
Exceptional experience working with Juan and his team. He is honest, cordial, professional and works diligently to meet client's needs. It's a real pleasure working with someone with his caliber of skill and attention. I am very happy to continue to refer him.
Reply from Juan Zelaya: Thank you so much, Jem, for your exceptional review and for your kind words. I'm thrilled to know that you had such a positive experience with me and my team at Primary Residential Mortgage, Inc. Our goal is to provide professional and diligent service to meet our client's exact needs. Your satisfaction is our reward, and your referrals are the best compliment we could ask for. I'm looking forward to continuing to work with you in the future.
Mayrene V November 13, 2023
Very professional and easy to work with. Hi
Reply from Juan Zelaya: I sincerely appreciate your positive feedback, Mayrene. It was a pleasure to assist you with your mortgage needs at Primary Residential Mortgage, Inc. I'm glad you found the experience professional and easy. Please feel free to reach out if you need anything else in the future. Best wishes! - Juan Zelaya
Nydia Patricia R October 2, 2023
Juan made our home buying process smooth and enjoyable. I would recommend Juan because he was very transparent and knowledgeable from the beginning. Juan explained everything and guided us every step in our loan process. In addition, Juan went above and beyond for our family by checking the hometown heroes website everyday and was able to lock in down payment funds, this was invaluable for our family and we appreciate it immensely. Thank you again for providing excellent service.
Reply from Juan Zelaya: Thank you so much for your kind words, Nydia. I am thrilled to hear that your home buying experience was smooth and enjoyable. Transparency and knowledge sharing are crucial when navigating the loan process, so I'm glad I was able to guide you effectively. The fact that I could provide additional help through the Hometown Heroes website and secure down payment funds for your family is a testament to my commitment to go the extra mile for my clients. Your appreciation means a lot to me and reinforces my dedication to providing excellent service. Thank you for choosing Primary Residential Mortgage, Inc, and for your recommendation. Looking forward to assisting you again in the future.
Franklyn R September 29, 2023
Outstanding good moral character with unmatched knowledge in his field. Great communication skills with a gift to explain the intricate loan process. We're very thankful for Mr. Zelaya.
Reply from Juan Zelaya: I'm deeply appreciative of your kind words and 5-star review, Franklyn. It's my top priority to ensure each client understands the loan process and feels comfortable every step of the way. I'm thrilled to hear that my communication skills and industry knowledge were valuable to your experience with Primary Residential Mortgage, Inc. Thank you for entrusting me with your mortgage needs. I look forward to serving you again in the future.
Juan Zelaya | Branch Manager | NMLS ID 375449
Tel:(305) 401-3675
Primary Residential Mortgage, Inc.
PRMI NMLS ID 3094 | NMLS ID 2410868
1405 SW 107th Ave., Suite 301-M | Miami, FL 33174
© 2024 Primary Residential Mortgage, Inc. All Rights Reserved.
Juan Zelaya | Branch Manager
| NMLS ID 375449
Tel:(305) 401-3675
Primary Residential Mortgage, Inc.
PRMI NMLS ID 3094 | NMLS ID 2410868
1405 SW 107th Ave., Suite 301-M
| Miami, FL 33174
© 2024 Primary Residential Mortgage, Inc. All Rights Reserved.
PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend. The content in this website has not been approved, reviewed, sponsored or endorsed by any department or government agency.